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Reporting

Analytics and Performance Reporting

Build a reliable measurement layer that turns campaign, website, call, WhatsApp and CRM data into clear growth decisions.

Jeweller examining a piece at a workbench

What it should change

One set of numbers the whole team can act on.

The problem

Problems this solves

  • 1

    Google Ads, Meta and your team each report a different number of leads.

  • 2

    Calls, WhatsApp chats and walk-ins aren't tracked to the ad that caused them.

  • 3

    Reports list clicks and impressions but don't say what to do next.

  • 4

    Consent requirements are unclear, so tracking is either missing or non-compliant.

Our approach

How GemTech approaches it

We write a measurement plan first: the decisions the business needs to make and the data each one requires.

Forms, calls and WhatsApp clicks are tracked through a tag manager with consent handled properly, then matched against what the showroom records.

Dashboards are built for decisions, with one page for leadership and deeper views for each channel, and every report ends with recommended actions.

Scope of work

  • Measurement planning
  • GA4 and tag management
  • Call and WhatsApp tracking
  • Dashboard development
  • Lead-to-visit-to-sale reporting
  • Attribution analysis
  • Executive summaries

Deliverables

  • Measurement plan
  • Tracking implementation and QA
  • Consent configuration
  • Leadership and channel dashboards
  • Lead-to-sale analysis
  • Monthly executive summary

How it runs

The process

  1. 01

    Measurement plan

    Business questions, KPIs, lead stages, conversions and consent requirements.

  2. 02

    Implement

    GA4, tag manager, call and WhatsApp tracking, and lead-quality feedback into ad platforms.

  3. 03

    Validate

    Leads reconciled against your CRM or showroom records before reports are trusted.

  4. 04

    Report

    Dashboards, monthly analysis and executive summaries.

Reporting

What we measure

Agreed at the start and reviewed every month. Platform numbers are reconciled with your store data before we report them.

  • Leads tracked to source
  • Cost per qualified lead by channel
  • Lead-to-visit and visit-to-sale rates
  • Sales value from marketing leads
  • Time from data to decision

Case studies

Fine jewellery · Showroom

Fine jewellery showroom

Search ads brought in plenty of enquiries, but few of them visited the showroom.

Qualified leads

Verification required: Qualified-lead change

Cost per qualified lead
Verification required: CPQL change
Showroom visits
Verification required: Visit change

Paid Search · Call Ads · Analytics · Timeframe: Verification required: Engagement length

Read the Case Study: Fine jewellery showroom

FAQ

Questions

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