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Paid Social and Social Media

Create demand through visual storytelling, lead ads, structured testing and audience strategies designed for discovery-led buyers.

Woman in a green sari wearing a statement necklace and earrings

What it should change

Qualified leads at a cost the margin can carry.

The problem

Problems this solves

  • 1

    Lead ads bring in plenty of names, but few of them answer the phone or visit.

  • 2

    Prospecting reaches people with no interest in jewellery at your price point.

  • 3

    Creative fatigues within weeks and nobody knows which element was working.

  • 4

    Platform-reported leads don't match what the sales team sees.

Our approach

How GemTech approaches it

Discovery-led buyers need a reason to stop scrolling. We plan creative around hooks, such as craft, occasion, price and proof, and test them one at a time.

Lead forms ask the right qualifying questions and hand off to WhatsApp or a call quickly, so interest doesn't cool before the first conversation.

We judge social on qualified leads and showroom visits, reconciled with your sales records, not on platform cost per lead alone.

Scope of work

  • Meta advertising
  • Prospecting and retargeting
  • Audience development
  • Lead forms and WhatsApp ads
  • Creative testing
  • Platform-native content
  • Social content planning
  • Campaign measurement

Deliverables

  • Account and tracking audit
  • Audience and budget plan
  • Lead-form and WhatsApp flow design
  • Creative testing roadmap
  • Weekly test readouts
  • Monthly performance review

How it runs

The process

  1. 01

    Audit

    Account structure, pixel and Conversions API health, lead-form setup, creative history and audience overlap.

  2. 02

    Plan

    Audience strategy, budget split, creative angles, lead-form questions and a testing calendar.

  3. 03

    Launch

    Lead ads, WhatsApp ads and the first round of creative tests.

  4. 04

    Iterate

    Weekly creative and audience decisions; monthly reconciliation with lead-quality feedback.

Reporting

What we measure

Agreed at the start and reviewed every month. Platform numbers are reconciled with your store data before we report them.

  • Cost per qualified lead
  • Lead-to-visit rate
  • Hook and hold rate
  • WhatsApp conversations started
  • Frequency and creative fatigue

Case studies

Lab-grown diamonds · Lead generation

Lab-grown diamond retailer

Prospecting ads reached people who never considered lab-grown stones.

Qualified leads

Verification required: Qualified-lead growth

Cost per qualified lead
Verification required: CPQL change
Landing-page enquiry rate
Verification required: Enquiry-rate change

Paid Social · Creative · CRO · Timeframe: Verification required: Engagement length

Read the Case Study: Lab-grown diamond retailer

FAQ

Questions

Free growth audit

Ready to build a more profitable growth engine?

Book a growth audit. We'll review your campaigns, tracking, website and creative, and show you where we'd start.